We understand there are important reasons to cancel an appointment, but as a courtesy to other clients and our staff, kindly give us a 24-hour notice of cancellation to avoid a cancellation charge.

If you are running late we ask that you please call or text to notify your trainer or therapist. We will do our best to accommodate your session but may have to abbreviate it depending on our scheduling needs. The session cost will be charged as originally booked.

Tipping is always optional for massage therapy. It is an additional gift to your therapist. Those who choose to leave a tip often leave between 10-20%. Gratuity may be paid at time of service.

We would, but insurance does not take us. We can give you a receipt for you to submit to your insurance company. Many of our clients have programs that allow them to submit for reimbursement from their work with us. We will happily issue a receipt for up to one year past the date of service.